A Leader in the Agri-Healthcare Industry Leveraged Microsoft Fabric to Unify Their Databases for Better Customer Service| PreludeSys

About the client

The client is one of the leading providers of employee benefits to members of the agri-business community. The company works with organizations ranging from small family farms to larger corporate agricultural businesses to provide comprehensive healthcare solutions tailored to each business’s needs. The client offers a full range of services, from acute and episodic care to disease management and prevention. 


Client challenges

The client faced critical discrepancies in data quality between the Oracle Source database, staging repository, and DataMart. They couldn’t effectively leverage their data and maintain an efficient provider network. The complexity and limited usability of Power BI and SSRS reports led to low adoption rates and underutilization of valuable data, hindering actionable insights for strategic planning and daily operations. Inconsistencies and inaccuracies in the data infrastructure led to poor data quality and hindered decision-making.  

Additionally, the client faced issues with siloed data that hindered their ability to provide appropriate and timely preventive care to their patients. The provider network was underutilized due to low awareness among users and created barriers to effective collaboration and resource utilization. These challenges significantly impacted the client’s ability to harness the full potential of their data and network resources, compromising their strategic and operational capabilities.

Solution
  • PreludeSys transformed transactional data into reporting data and crafted new features to improve the readability of SSRS and Power BI reports, making them more user-friendly and accessible. 
  • Data quality problems within DataMart were resolved, ensuring high-quality and accurate data. 
  • An efficient resolution procedure was established for non-compliant claims submissions, ensuring that only eligible claims were processed. 
  • An end-to-end system validation was implemented to identify members who didn’t meet the eligibility criteria for submitting claims, enhancing data reliability. 
  • By improving data quality and implementing advanced analytics, PreludeSys provided high-quality data and in-depth insights that facilitated better decision-making. This ensured data dependability and authenticity, building stakeholder trust. 
  • Awareness campaigns and streamlined access processes were introduced to improve user awareness and ease of access to the provider network, enhancing collaboration and resource utilization. 
Results at a glance
Integrated data from multiple sources into Microsoft Fabric​ Transformed the transactional data to warehouse and reporting format Created feature rich Power BI reports and intelligent dashboards
Benefits
  • Significant savings in claim settlement were achieved by implementing an efficient resolution procedure for non-compliant claims. 
  • Power BI reports now feature more accurate metrics, enhancing decision-making and strategic planning. 
  • Reducing costs for members was accomplished through streamlined processes and accurate claim settlements. 
  • Increased utilization of clinics resulted from improved awareness and easier access to the provider network. 
  • Improved report usability was attained with new Power BI and SSRS features, making them more intuitive and user-friendly. 
Technology

Microsoft Fabric