Salesforce and Oracle ERP Integration Drives High-Tech Firm to Achieve 45% Productivity Surge and 200% Faster Sales

About the client

The client is the world’s largest network of commercial Wi-Fi hotspots. They provide high-speed Wi-Fi and cellular services to airports, stadiums, military bases, multifamily communities, and other public places worldwide.


Client challenges

Our client faced challenges with:

  • Siloed data and data integrity issues across departments led to inefficiencies in decision-making.
  • The presence of disparate systems impeded real-time visibility into sales and supply chain operations.
  • The absence of real-time visibility into sales and supply chain data compromised the client’s agility to respond promptly to market demands.
Solution

After a careful analysis, our Salesforce experts decided to integrate Oracle ERP with Salesforce to boost agility, productivity, and market penetration. By leveraging the capabilities of Oracle ERP and Salesforce, the company streamlined data management and boosted sales performance. Through the integration of Oracle ERP and Salesforce, the client achieved enhanced data visibility and improved decision-making capabilities.

Results at a glance
100% user satisfaction rate 45% boost in productivity 200% acceleration in sales process
Benefits
  • Oracle ERP and Salesforce integration completely revamped the user experience with an intuitive and user-friendly interface, which led to a 100% user satisfaction rate. This integration increased efficiency and productivity by 45%.
  • By consolidating both platforms into a single application, users obtained a unified view of the entire supply chain process. Real-time insights provided the sales team with current data on the supply chain process, which enabled them to make better-informed sales decisions that catapulted sales by 200%.
Technology

Sales Cloud, Salesforce Platform