Client improves Operational Efficiency and maximizes Employee Productivity through strategic Salesforce integrations

About the client

The client is a leading IT Services company in the US that offers Digital Transformation Services by leveraging Microsoft solutions.


Solution
  • Integrated Salesforce Marketing Cloud with Zoho People and Zoho Projects
  • Implemented process automation to monitor employee performance
  • Created Activities in the Automation studio
  • Designed email templates for email automation
Benefits
  • 35% increase in employee productivity rate
  • Deeper insights on employee performance
  • Improved attendance management and activity analysis
  • Efficient project management and better transparency