Agentforce: Your AI-Powered Salesforce Assistant

Step into the future of AI with PreludeSys, a leading partner for Agentforce implementation

We empower businesses with intelligent agents

Salesforce Agentforce is a platform that enables the creation and deployment of intelligent agents. These agents can work autonomously to provide better customer service, drive sales success, and increase marketing ROI. Unlike traditional bots, these agents can think autonomously, escalate to humans when intervention is required, and learn and adapt over time.

How does Agentforce benefit your business?

With Agentforce, you can take the next big leap with AI. Here are some of the benefits that these autonomous agents can help your business drive:

Automation

Deploy agents to automate routine tasks, freeing up human agents for more complex work.

Scalability

Scale to handle increased demand without additional human resources.

Personalization

Personalize customers’ experiences by leveraging data grounded in the CRM, Data Cloud, and other sources.

Data security

Agentforce employs robust Guardrails to ensure data security. Agents are equipped to escalate suspicious conversations to human agents.

24/7 availability

Provide support around the clock, improving customer satisfaction.

Cost-efficiency

Reduce operational costs by automating tasks and improving efficiency.

Transform Business Functions with Agents

Streamline operations and improve customer satisfaction with prebuilt functional agents.

Cater to your customer needs quicker and better by resolving issues autonomously with answers grounded in trusted data.
The Service Agents can serve your customers across channels, 24/7, and they understand natural language.
They win over traditional bots because they understand context and intent, can detect security concerns, and escalate to human employees when needed.

Our experts help you set up Service Agents within minutes using prebuilt templates and customize them to suit your business needs. As a preferred Agentforce implementation partner, we can guide you through customizing and implementing your Service Agents.

SDR Agents can help you book meetings, qualify leads, and handle queries and objections — all while meeting your preferred tone, language, topics, and sales objectives.
The SDR Agents are trained on your sales materials and retrieve information from the Data Cloud, enabling them to respond accurately.
A Sales Coach Agent trains you in handling your pitch and objections. The coach also gives consistent feedback to prepare you for the client meetings.

Learn how PreludeSys can transform your sales process. Contact us today for a personalized consultation.

Marketing Agents can help create a campaign brief, write the content, and set up flows.
The Marketing Agent helps you create a cross-departmental journey based on your campaign brief.
Benefit from real-time performance insights and proactive recommendations. Make data-driven adjustments to maximize campaign effectiveness.

The Agentforce experts at PreludeSys help you execute successful marketing campaigns by leveraging Marketing Agent.

Cater to your customer needs quicker and better by resolving issues autonomously with answers grounded in trusted data.
The Service Agents can serve your customers across channels, 24/7, and they understand natural language.
They win over traditional bots because they understand context and intent, can detect security concerns, and escalate to human employees when needed.

Our experts help you set up Service Agents within minutes using prebuilt templates and customize them to suit your business needs. As a preferred Agentforce implementation partner, we can guide you through customizing and implementing your Service Agents.

SDR Agents can help you book meetings, qualify leads, and handle queries and objections — all while meeting your preferred tone, language, topics, and sales objectives.
The SDR Agents are trained on your sales materials and retrieve information from the Data Cloud, enabling them to respond accurately.
A Sales Coach Agent trains you in handling your pitch and objections. The coach also gives consistent feedback to prepare you for the client meetings.

Learn how PreludeSys can transform your sales process. Contact us today for a personalized consultation.

Marketing Agents can help create a campaign brief, write the content, and set up flows.
The Marketing Agent helps you create a cross-departmental journey based on your campaign brief.
Benefit from real-time performance insights and proactive recommendations. Make data-driven adjustments to maximize campaign effectiveness.

The Agentforce experts at PreludeSys help you execute successful marketing campaigns by leveraging Marketing Agent.

Industry Agent

Industry Agents are specialized in catering to the unique needs of specific industries.

Manufacturing
Agent

Empowers manufacturing companies to streamline their operations and improve efficiency through AI-driven automation.
Enables intelligent inventory management, optimization of the supply chain, and prediction of maintenance needs.
Reduces costs, minimizes downtime, and enhances productivity.

Technology
Agent

Enables marketers in the tech industry to improve their product adoption and retention through intelligent segmentation and the utilization of product telemetry data.
Provides comprehensive customer insights, tailored support and addresses issues proactively.
Crafts personalized messages and accelerates the deal cycle by leveraging customer data and analytics.

Finance
Agent

Automates time-consuming tasks like financial reporting, risk analysis, and compliance checks.
Personalizes the engagement, guides human advisors to engage with customers proactively, and easily handles compliance-related tasks.
Analyzes financial data autonomously, identifies anomalies, and detects potential fraudulent activities.

Frequently Asked Questions (FAQs)

Agentforce is a platform that empowers businesses to create intelligent agents that can handle customer inquiries and tasks autonomously. These agents use natural language to understand and respond to customer requests.

Agentforce can significantly improve customer satisfaction by providing 24/7 support, which reduces response times and allows human agents to handle more complex tasks. It can also help businesses save costs by automating routine interactions.

Yes, Agentforce is highly customizable. You can tailor the agents to your industry, products, and services.